Underwriters Laboratories Inc. to Offer Evaluation Services to Sourcing Providers
PITTSBURGH—Carnegie Mellon University’s IT Services Qualification
Center (ITsqc) has authorized Underwriters Laboratories Inc. (UL) to evaluate
organizations that are adopting the university’s eSourcing Capability
Model for Service Providers (eSCM-SP). UL is joining a select group that the
Carnegie Mellon center is establishing to ensure that there are highly qualified
professional teams conducting evaluations that may lead to certification of
Carnegie Mellon established the ITsqc to create capability models and qualification
methods to improve sourcing relationships for global IT-enabled sourcing transactions.
Leading international corporate, government and academic entities have joined
ITsqc researchers in the development of the Capability Models.
The eSCM-SP includes 84 best practices that the ITsqc has identified as being
associated with successful sourcing relationships. It is expected that the model
will be adopted both by service providers to assess and improve their current
capabilities and by client organizations to understand the capabilities of prospective
and current service providers. The model has already been adopted by industry
leaders across the globe, including members of Carnegie Mellon’s ITsqc
ITsqc Associate Director Bill Hefley worked to bring UL into the ITsqc as an
Authorized Organization (AO). He said, “It is essential that organizations
like UL become qualified and are available to work with service providers, as
well as clients, to assess their eSCM performance.” He also noted that,
as soon as the eSCM for Client Organizations is released, there will be a need
for UL to assist client organizations with external evaluations of their capabilities
related to best practices in sourcing management.
“We are excited to have UL professionals working with us to assess service
providers,” said ITsqc Director Jane Siegel. “We value the reputation
and expertise that UL brings as a leading evaluation and certification entity
renowned for its integrity and setting of industry standards. UL has been a
leading conformity assessment body for more than 100 years and has conducted
management system evaluations for more than 20 years. We expect that their involvement
will reinforce the Code of Professional Practice that the ITsqc uses to ensure
objectivity and rigor in examining service providers’ performance.”
Siegel pointed out that with the eSCM the ITsqc has the only program focused
on the entire sourcing lifecycle that certifies the capability of service providers,
as well as clients, who wish to measure their sourcing effectiveness.
August Schaefer, UL’s senior vice president of Global Services &
Administration, said, “Enabling organizations to achieve this certification
fits in very neatly with UL’s ongoing role as a high integrity audit body
providing services that help facilitate global trade.”
Underwriters Laboratories Inc. is an independent, not-for-profit conformity
assessment organization that has been testing products and writing safety standards
for more than 110 years. UL tests more than 18,000 types of products annually,
and more then 19 billion UL Marks appear on products each year. Staffed by highly
experienced and industry specialized assessors, UL’s Management Systems
Registration Service is synonymous with integrity and reliability the world
over. UL’s family of companies and its network of service providers include
60 laboratory, testing and certification facilities. See www.ul.com for more
For more information on Carnegie Mellon’s Information Technology Services
Qualification Center (ITsqc), see: http://itsqc.cs.cmu.edu. Carnegie Mellon
is a private research university with a distinctive mix of programs in computer
science, robotics, engineering, the sciences, business, public policy, fine
arts and the humanities. Carnegie Mellon has contributed to development and
use of other successful quality standards, such as CMMI, SW-CMM and People CMM?.
For more information, visit www.cmu.edu.
Capability Maturity Model, Carnegie Mellon, CMM and CMMI are registered
in the U.S. Patent and Trademark Office by Carnegie Mellon University.
Paul Baker, Underwriters Laboratories
847-272-8800 ext. 4